Our Services
Professional Services – We not only understand the product but also the business, creating an end-to-end one-stop professional service.
Standard Service
- Hotline Service: Consultations via support@halodbtech.com to answer technical questions.
- Product Upgrades: License for minor version upgrades and patches during the service period.
- A relational database with ultimate performance, security and reliability.
Premium Service
- Installation Service: Deployment including standalone or cluster installation, DB creation, and parameter settings.
- Backup Service: Provide backup plans and deployment services.
- Advanced Fault Response: Professional SLA support for downtime recovery and troubleshooting.
- Migration Service: Heterogeneous/Homogeneous migration including survey, planning, and execution.
- Performance Tuning: Comprehensive analysis of bottlenecks and optimization proposals.
- Software Upgrade: Services for new version upgrades including assessment and data migration.
- Regular Maintenance: Routine operations, log analysis, monitoring, inspections, and health checks.
Custom Service
- Tailor a series of personalized database services according to customer needs
- Possess rich development capabilities for database extension functions, and can customize extension components for customers based on the special needs of different industries
- Combine in-house product capabilities with partner products to achieve local and remote disaster recovery construction
- Have an industry-leading professional team with extensive experience in migrating core industry system databases. Completed the first Oracle replacement of a core business system in the insurance industry
Core Values
- 1Build one core database product to meet most enterprise needs, eliminating data silos and reducing costs.
- 2A single management platform for full operation of hybrid cloud and heterogeneous databases.
- 3Rich experience in financial (banking, insurance) systems, providing complete end-to-end service solutions from business to product.
Join Us
Create good software for the digital economy era and change the world together!
Cooperation & Development
Ecosystem Cooperation
Build a domestic database platform ecosystem based on Halo products, expand channels and agents to achieve a win-win industry ecosystem.
Channel Policy
We welcome dealers with market capabilities and customer bases to cooperate. Authorized agency agreements are available after assessment.
Product Compatibility
HaloDB is committed to building reliable products with partners. Contact us for software/hardware certification.
Halo Certification Master
Halo Tech's talent training system designed for operators, DBAs, developers, and students to standardize talent cultivation.